For more than 8 years, recoupIT.com has developed relationships with our customers based on respect and integrity.  We're aware of the trust and confidence you demonstrate when you visit our website and provide us with information. The Privacy Notice below is posted to demonstrate our leadership in online security and customer service practices. We treat your personal information with the same honesty and sensitivity that we have displayed throughout our company's history.

We will never share your email address, phone number or credit card information with any unrelated 3rd party except as necessary to fulfill transactions that you initiate.

By visiting the recoupIT.com website you agree to accept the practices described in this Privacy Notice.

Your name, your personal information and especially your credit card number are not stored on the Internet with our system.  Once you type your information, it is sent instantly, encrypted, directly to our order processing system, which is on a server separate from the internet. We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information.  This is done to protect you from unauthorized use of the information you are sending to our server.

Contact Information
Our mailing address is:

recoupIT, inc.
Attn: Privacy Policy
273 Mulberry Drive
Bldg 6 Unit 4
Mechanicsburg, PA 17050

Changes to this Privacy Notice, Conditions of Use and Notices
This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified.  Please check this page periodically as you continue to use our site to see if any changes have been made.  This privacy notice was most recently changed on June 1, 2008. If you visit our Web site your visit and any dispute over privacy is subject to this Notice and our Legal Notices, including the application of the laws of the State of Pennsylvania.

Personal Information Collected By recoupIT.com
recoupIT.com uses information that we collect from our visitors to personalize and improve your visit at recoupIT.com.  We gather the following types of information:

Information you give us:  recoupIT.com collects any information which you enter on our Web site.  This information is normally provided when you search, buy, or complete an online form.  You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, and e-mail address.

Automatic Information collected by us:  We (or agents on our behalf) collect anonymous information from visits to our sites through the use of “Web Beacons.”  Web Beacons are simply web page elements which may employ cookie technology that enable us to record anonymous data about visits to or transactions made on our web site.  This anonymous information is sometimes known as “clickstream data.”  We may use this data to analyze trends and statistics to improve your online experience, or customer service.  No personal data is collected through the use of Web Beacons on our sites.  Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around our Web site including the date and time.  You can generally set your browser to reject cookies or to notify you when you are sent a cookie.  There is also software available from third parties which will allow you to visit our Web site without providing this information.  You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.

Orders:  If you place an order we use a secure order form which requires you to provide contact, billing, and payment information. This information is transmitted to your credit card company to authorize your purchase.  All information obtained from you in the course of transacting orders is used for the purpose of fulfilling your order in a timely manner and for communicating the status of your order with you.

CAN-SPAM Compliance:  We are in full compliance with the federal CAN-SPAM act.

Orders:  Any personal information you provide to us including your name, address, telephone number. and email address is considered private and confidential. We will not provide or sell this information to third parties for any reason.

Aggregate information:  We provide aggregate information to some of our business partners. This information does not identify you individually in any way.

Credit card companies and shippers:  When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase.  Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Federal Express and the United States Postal Service to deliver your purchase.  There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers.  These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.

Third Party Transaction-Level Data:  If you visit our site from a third-party site the third-party site may be able to access select information from your individual transaction information.  In order to track and credit your transaction the third-party site may give you a unique code, cookie or graphic which will uniquely identify you.  This will only happen if you link directly from a third party site to our Web site. Any transactions made at our Web site while such a code is active will be reported back to the third party site.  We will only report non-personal information to these sites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party sites that will allow them to personally identify you and will never share your email address with any 3rd party.

Link to Third Party Site:  Our Web site contains certain links to third party sites, such as our vendors.  recoupIT.com is not responsible or liable for the privacy practices or content found on these sites.  We recommend that you check the Privacy Notice of each site you visit.

Law Enforcement and Protection of Users:  To the extent permitted by law, we will disclose personally identifiable information to government authorities or third parties pursuant to a legal request, subpoena or other legal process.  We may also use or disclose you information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect the rights or property of recoupIT.com, our customers, our website or its users.

Security:  We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information. Your name, your personal information and especially your credit card number are safely stored in behind our firewall. Once you type your personal information, it is sent instantly, encrypted, directly to our order processing system which is on a server separate from our Internet server. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.